Technician Spotlight - Weston R

Wrench is leading the way for the automotive industry in so many ways, but we couldn't do it without our fantastic mobile technicians! Our technicians work very hard to get our customers back on the road, putting their skills and knowledge to the test every single day. That is why we are shouting out one exceptional technician each week on "Technician Tuesday!" We want to give our technicians the attention they deserve for providing the best auto repair and maintenance services.

This week we are introducing you to our technician, Weston R! Weston is a fantastic mobile mechanic, and while he is a relatively new addition to our team, he has received plenty of positive feedback from our customers. Some say that he is knowledgeable and works extremely quickly. Others rave about his professionalism and kindness. With Weston, you can't have a bad service!

Are you hoping to get an auto repair or maintenance service with Weston? If you live in the greater Dallas metropolitan area, you might be in luck! He is currently providing convenient auto repair and maintenance services to those in Dallas, Texas, and the surrounding suburbs and cities. Whether you live in Downtown Dallas, Fort Worth, Arlington, or Plano, you could get a service with Weston or another one of our awesome service techs.

All you have to do is book an appointment through our website's homepage or our mobile app and you will be back on the road before you know it!

Weston is often praised for his knowledge, but knowledge of that variety doesn't come easy. It comes from years and years of hard work and learning in the automotive industry. In fact, he has been working in the automotive industry for about 15 years. That is a long time, but it doesn't feel so long when you are doing what you love.

He is very passionate about cars and finding ways to fix them, and he has been for a long time! When he was younger, before he became an automotive technician, he loved watching race cars. Eventually, he started to build race cars, and after that, it felt like he was supposed to help customers with their own cars.

We hired Weston a little over 8 months ago and he has already had plenty of service calls with us. The most memorable service call he has had with Wrench so far is with one of his returning customers.  

"Upon completing the service, the customer was very happy and relieved that I could verify and fix the car without her having to leave her home or intrude on her work schedule. This customer and many others leave great reviews that further help keep my future customer's doubts and disbeliefs of a mobile mechanic from getting in their way of me helping make their time more productive." -Weston R.

Weston is a big believer in Wrench and mobile auto repair services, and we couldn't be more grateful. There are so many reasons why he enjoys working with Wrench, and in a mobile setting, but the biggest reason is customer connection. "The customer connection aspect makes it a lot easier to take care of their automotive problems because I can figure out firsthand what the customer is experiencing." In a traditional auto repair shop, technicians are simply given the car with little information about its issues. When our technicians talk to our customers, they can figure out the cause of the problem a lot faster, thus getting our customers on the road in a shorter amount of time.

If Weston could give Wrench customers one piece of advice, it would be to have a technician diagnose your vehicle sooner rather than later. You want to make sure you know what problems you are dealing with and how serious they are as soon as possible. That way you will be able to plan your future automotive services and priorities accordingly. And if a problem happens to be very serious, you will know that it needs to get fixed as soon as possible. We are all firm believers that knowledge is very important for a car owner, and we want to let you know all of your options so you can make a plan that works best for you.

How To Book An Appointment With One Of Our Mobile Technicians

If you are interested in booking an auto repair or maintenance service appointment with a skilled technician like Weston, you are in luck! Our booking process is quick and easy, all you have to do is go to our website or download our mobile app and request a quote. If you have an existing account with us, log in and all your saved information will be right there for you. If you don't have an account just yet, no worries! We will just need a little extra information from you so we can learn more about your vehicle and its needs.

The first thing we will need to know is what kind of car you have. You should be prepared to give us information such as the year, make, and model as well as the VIN and license plate number. This information will help us prepare for your appointment and we will make sure to bring the right parts and tools needed to get your vehicle back on the road. We will also use this information to match you up with the most qualified mobile technician that we have in your area. For example, if you have a classic vehicle, we will make sure to send you someone that has experience with your kind of vehicle. That way, we will make sure that your service will go as smoothly as possible.

Then we will need to know what service you would like our mobile technicians to provide. Here at Wrench, we offer hundreds of auto repair and maintenance services, so we are sure that you will find the right one for your car. We can perform anything from a full battery replacement to a routine oil change, just let us know what you need and our mobile technicians will come prepared and ready to work on your car. If you would like to browse the list of services we offer click here!

Didn't find the service you were looking for? Don't worry, we might still be able to help you out. Send us an email at hello@wrench.com or give us a call at 844-997-3624 and chat with one of our friendly customer service representatives to see what Wrench can do to get you back on the road!

Once we have all the information we need, we will calculate an affordable and honest auto repair quote. This quote will include both a time and cost estimate, so you can know exactly what our services will entail. Our quotes are always provided before your service and at no extra cost because we want our customers to be 100% excited when they book their appointment. We will never spring hidden fees on you and we will communicate any issues or concerns we have regarding your service beforehand. That way, you will be able to finish booking your appointment and then sit back and relax without a care in the world.

After you have had the chance to look over our auto repair quote, you will be able to choose a date, time, and location that works best for you. Our mobile technicians can come to any location of your preference as long as the service site is in a safe and relatively flat area. Many customers book a Wrench auto repair appointment at their homes or offices, but the possibilities are endless!

Once you have finished booking your appointment, we will send you a confirmation email with all the details. We encourage you to look it over so we can make sure we are on the same page, but after that, you will be able to take a deep breath and relax.

Our technicians are looking forward to servicing your car very soon!