What is a Warranty Inspection And How Can They Benefit Businesses?

Warranty inspection services are a very important part of the warranty process. In fact, your business most likely already utilizes inspection services to avoid warranty fraud and other deceptive situations. If that's the case, don't stay static and wait for problems to arise before looking for areas of improvement. One way that you can continue growth within your business is to keep an open mind and constantly look for ways to improve your warranty process to become more efficient and rewarding.  

As you may know from Wrench's acquisition of Lemon Squad, we have qualified inspectors all over the country. That means Wrench provides mobile auto repair and maintenance services, used-car inspection services, and now warranty inspection services! With Wrench's inspection services, you can get better reports even faster! Wrench is branching out and partnering with warranty companies all across the country to provide better warranty inspection services.

For those of you who might not know, warranty inspection services are typically used by warranty companies to check out the condition of a vehicle. This is an important step in the warranty process because inspectors will be able to inspect the vehicle and determine if the claims are correct. Without this step, cases of warranty fraud could skyrocket! Businesses that utilize warranty inspection services are able to detect some of the warranty fraud occurrences which will save them lots of money!

If your business needs a warranty inspection partner, get in contact with Wrench today!

Who Needs A Warranty Inspection Service?

In a business sense, warranty companies are the ones that need to consider implementing inspections into their warranty processes if they don't have them already. This step can prevent warranty fraud and increase customer satisfaction. That means, not only will your business be saving tons of money, but your customers will be happier with your services because they will get more knowledge throughout the process and will be able to get back to their working vehicle sooner.

As a customer, you will want a warranty inspection anytime you have a problem with a part of your vehicle that is under warranty. Whether you have purchased a brand new car from the dealership or you got an extended warranty with the purchase of a used-car, warranty inspections are necessary to assess the status of your vehicle. The inspector will take a look at your vehicle and write up a detailed report for the warranty company to review. At that point, you will be able to book an appointment to get the issues fixed, and if it is covered under your warranty, the warranty company will be charged for the services.

How Can A Warranty Inspection Benefit Your Business?

As a result of the COVID-19 pandemic, the number of cases of warranty fraud is expected to increase. That just means that businesses can expect to lost thousands if they don't set up the proper protocols needed to detect warranty fraud. In fact, the US spends about $26 Billion on warranty expenses and at least 10% of those expenses are known to be fraudulent. With that said, there is plenty of warranty fraud that goes undetected and we can only measure the fraud that is known. That's why it has been assumed that the amount of money spend on fraudulent claims is even higher.

If you are a business owner, it is extremely important to make sure that you have fraud detection protocols in place. Without them, your business could be losing up to 5% of revenue. That money, while it may seem insignificant at first, can add up to millions or even billions over just a few years.

Even if your business already has a good system in place, it is important to constantly evaluate your processes and determine ways that you can make them more efficient. To do this, you need to maintain an open might and consider new technologies and processes as they become available. Researching the latest technologies and staying up to date with industry news is a great first step!

When evaluating your processes and current claim inspectors, you want to ensure that your claim inspectors are certified, fast, and efficient with their work. This will allow you to save money and improve your customer satisfaction by reducing customer downtime, providing clear and easy-to-read reports, and detecting warranty fraud early.

The vendors that your business works with to get warranty claim inspections are very important. You want to work with vendors that have the most coverage and can integrate with your business's software solution. If your vendor has coverage all across the nation, you will be able to quickly help your customers and get them the answers they deserve.

Wrench's Warranty Inspection Solutions

Here at Wrench, we are taking all the praised qualities from our Lemon Squad inspectors and using them to help out warranty companies! We believe that we can bridge the gap between the company and the customer by working directly with the customer while making the business process more efficient. As a business owner, both you and your customers will be getting added peace of mind from Wrench!

Take a look at all the things you can count on when you use Wrench inspections!

How To Book A Warranty Inspection Service

If you are interested in our warranty inspection services, get in contact with us today! We will be able to work with your business and answer any questions you may have about Wrench and our inspectors. After that, if you'd like to move forward with the partnering process, we will be able to create a specific URL for your business. This link will be unique to your business and you will be able to customize the text.

From the customer side of things, the warranty company will provide their customers with their link on our website and a personalized message from their warranty company will pop up. At Wrench, we always recommend that we diagnose your vehicle before performing the necessary repairs so we can confirm with the warranty that the repair will be covered. Here at Wrench, we want all of our customers and our partner's customers to know exactly what to expect from us.

Want To Learn More About Wrench Inspections? Reach Out!

Wrench already has a bunch strong of partnerships with warranty companies and we are always looking for more! Reach out to us and learn more about our warranty inspection services today. You can contact us at warrantysolutions@wrench.com or give us a call at 888-231-7965.