Frequently Asked Questions
COVID-19 Updates
Does Wrench have a Business Continuity plan available for enterprise customers?
Is Wrench open during COVID-19 county and state mandates for Shelter in Place?
Does Wrench offer “Contactless services”?
General
What is Wrench Fleet Solutions?
How does Wrench Fleet Solutions work?
Where is your shop?
What vehicles do you work on?
Which cities do you serve?
What auto repair services do you offer?
Do you provide service in the evenings or weekends once our vehicles would be back at the job site?
Do you work with our Fleet Management Company (FMC)?
Services
Do the technicians dispose of used filters and oil?
Is there an additional fee for the technician to come to my job site?
Can you do same-day service?
How do I schedule an appointment?
How can I reschedule an appointment?
Do I have to be present for the service?
What is the shortest time for an appointment?
Technicians
What types of experience do your technicians have?
Payment
How much does this cost?
How do I pay for the service?
Where can I find my receipt for the service?
How can I resolve my billing issues?
Warranty
Do you have a warranty on your parts and labor?
Does Wrench have liability insurance?
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Contact Us
Hours of Operation
You can call us 7 days a week from 5 am to 6 pm Pacific Time.
Seattle, WA
206-408-8011
1411 4th Avenue
Suite 1100
Seattle, WA 98101
Suite 1100
Seattle, WA 98101
Arizona
Phoenix : 602-718-1244
California
Inland Empire : 909-245-9725
Los Angeles : 213-296-1047
Oakland : 510-394-3173
Orange County : 714-497-1854
Sacramento : 916-619-1441
San Diego : 619-881-0409
San Francisco : 415-650-1946
San Jose : 408-389-4856
Colorado
Denver : 720-452-5592
Michigan
Detroit : 313-261-2150
Florida
Jacksonville : 904-747-8492
Miami : 786-628-3170
Orlando : 321-985-5123
Tampa : 813-670-9651
Georgia
Atlanta : 404-800-6380
Illinois
Chicago : 773-295-7458
Maryland
Maryland : 202-938-2660
Missouri
Kansas City : 816-293-4989
St. Louis : 314-334-4466
Nevada
Las Vegas : 702-978-7377
New Jersey
Trenton : 609-342-5406
North Carolina
Charlotte : 704-980-8417
Raleigh : 919-823-6930
Oregon
Portland : 503-207-4994
Ohio
Ohio : 216-777-6013
Pennsylvania
Philadelphia : 267-405-9788
Pittsburgh : 412-460-9080
Tennessee
Memphis : 901-730-5942
Nashville : 615-551-7646
Texas
Austin : 512-265-0980
Dallas : 469-904-1181
Houston : 713-264-8022
San Antonio : 210-880-0749
Washington
Seattle : 206-408-8011
Washington DC
Washington DC : 202-938-2660