Wrench is back with another Technician Spotlight! If you are new to these blog posts, we are choosing one fantastic mobile automotive technician, otherwise known as a mobile mechanic, each week to give them the recognition they deserve for all the hard work they have done. We have 100+ technicians all over the United States that are using their skills and expertise to help our customers stay safe on the road and without our techs, Wrench wouldn't be the same. We have the best technicians out there and we can't wait to show them off to our customers and followers!
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Without further ado, we are excited to announce that this week's technician spotlight goes to Cody W! Cody is a great technician and we are lucky to have him on our team. Many of his customers write in reviews about their positive experience after their services, which just goes to show how awesome he is. Cody continues to go above and beyond for Wrench's customers and we couldn't ask for more!
Customers say that Cody is professional, patient, and personable, and we agree! Many customers note that he has exceptional customer service skills along with technical skills. He is a fantastic listener as he genuinely cares about what his customers believe is wrong with their cars and he can explain automotive issues clearly and concisely. Whether you have knowledge about cars or not, you will enjoy having an auto repair or maintenance service with Cody!
Cody is currently working in the St. Louis metropolitan area, so if you live in any of the surrounding counties such as Bond, Clinton, Franklin, Jefferson, or more, book an appointment with Wrench. You might get lucky enough to meet Cody! If you don't live near St. Louis, Missouri, that's alright! We have other great technicians all over the country. Wrench's services are available in 35+ markets all across the US, so click here to see if we are in your area!
Cody has been working in the automotive industry for about 9 years now, but he has always been interested in cars. Some of our technicians have a specific moment when they realized they wanted to be a technician while others have never thought about doing anything else. "I grew up around boats, classic cars, and race cars and have always had an interest in mechanical engineering," says Cody. He has always had a natural pull to become a mechanic, whether that be for cars and trucks or more heavy machinery.
With years of experience in the automotive industry under his belt, Cody has learned a lot about cars and how to keep them on the road. If he could give our customers just one piece of advice that will change their life, it would be, "Keeping up on your car's maintenance prevents expensive repairs!" Nobody wants to spend thousands on auto repair, especially when the issues could have been avoided by scheduling a few routine maintenance services.
Here at Wrench, we make car maintenance easy! All you have to do is book an appointment and our automotive technicians will come to your home, office, or any other preferred location so you can spend your time and energy on whatever is most important to you. Since you will be avoiding the hassle of taking your car to the shop, you won't have to put off those important maintenance services.
Cody started working with Wrench about a year and a half ago, and not only has he received plenty of positive customer reviews, but he has made a lot of memories with our customers. One of the perks of being a mobile technician rather than a mechanic in a traditional shop is that you get to work directly with the customers. This allows our technicians to form genuine relationships and allows them to better understand what is going on with the customer's vehicle. When working directly with the customers, our technicians get the opportunity to meet a lot of different kinds of people. For Cody, his most memorable service call was when he serviced Michael Bennett's personal vehicles, known as the defensive end for the Dallas Cowboys. Cody is a big fan and was very excited to meet him and work on his vehicles.
Join The Wrench Team In St. Louis, Missouri!
Working as a mobile mechanic or mobile automotive technician is a very different experience than working in a traditional shop. You will be able to work one-on-one with the customers, travel around your local area, and not have to deal with the common issues that arise from working at a shop. You won't have to speed through your services in the day because you were overbooked and you won't have to be stuck in one place all day.
From Cody's perspective, his favorite part about working with Wrench is "being able to work from my own vehicle. As someone who has a lot of my own projects, I used to hate having to carry my tools back and forth from a shop every day or not having something when I need it." If you enjoy working on your own vehicle as well as working on customer's vehicles, being a mobile automotive technician might be the perfect solution for you. You will be able to keep your tools with you at all times, so you can help yourself or others whenever you need to.
If you are thinking about applying to work for Wrench, do it! We are always looking for technicians to join our team and with a strong focus on growth in 2021, we are more interested in hiring than ever before. We have an intensive hiring process in place so that we can ensure that we hire those that are dedicated and experienced, but don't let that scare you away! We are looking for technicians that want to improve the general auto repair experience and help make automotive services something for car owners to look forward to.
If that sounds like you, click here and browse through all the positions we are looking to fill. Once you fill out the application, we will have a Wrench employee reach out to you in a timely manner to move you along in the process.
How To Book An Appointment With Wrench
If you want to book an appointment with Cody W or one of our other mobile mechanics, simply go to the homepage of our website and fill out our online form. You can also download our mobile app and create an account with us. And, if you prefer to talk to a real person, you can give us a call or send us an email and you can chat with one of our friendly service reps. No matter how you decide to book your appointment, you will need to give us the same information.
The first thing we will need to know is what kind of car you have. You will need to provide a variety of information such as the color, year, make, and model of the vehicle as well as the VIN and license plate number. This information will help us better prepare for your appointment and bring the correct parts needed for your car.
Then we will need to know what services your car needs. If you want to request maintenance services such as an oil change or tire rotation, you are more than welcome to do that! If you aren't sure what service your car needs but you want to have it checked out by a mechanic, you can book a diagnostic appointment. Once our mechanic inspects your vehicle, they will let you know what is wrong and how you can get it fixed. Sometimes you will get lucky with a quick fix and our mobile mechanic will be able to repair your car that same day. However, if your vehicle needs a more complicated repair, we will need to book a new appointment for that specific service. That will give us time to acquire the parts so that you can have a reliable, long-lasting repair.
Once we have the information we need, we will calculate an auto repair quote for your services. This will include parts, labor, and any other expenses so you know exactly what to expect to pay. We will never surprise you with hidden fees or charges as we want to build a relationship with every single one of our customers. You will be able to look over our quote, complete with a time and cost estimate, before you finalize your appointment. If you decide to accept our auto repair quote, you will finally be able to book your appointment.
The last step in our booking process is picking a convenient date, time, and location in St. Louis, Missouri, or the market you are located in. You can choose any location you like as long as the area is safe and relatively flat. To learn more about what areas we can perform our auto repair and maintenance services at, click here and read our latest blog post! Once you have added in those last details, you will receive a confirmation email and you will be ready to go!
In no time, our technician will get your car up and running again so you can enjoy everything life has to offer. Get the peace of mind on the road that you deserve by booking an auto repair or maintenance appointment with Wrench today!
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