Technician Spotlight - Jesse W

Wrench has 100+ mobile automotive technicians, commonly referred to as mobile mechanics, all over the United States. In 2021 we are committed to growing our team, both in the number of technicians and markets we have. Our fantastic technicians are what set Wrench apart from our competitors because they go above and beyond a simple repair. That's why we are selecting one technician each week to receive our technician spotlight. Not only will our technicians get the recognition they deserve, but we will be able to introduce them to our customers! Follow Wrench on Facebook or take a look at our blog to learn more about our other technician spotlights!

This week's technician spotlight goes to Jesse W! Jesse is an awesome technician and we are proud to have someone like him on our team. He consistently receives praise and positive reviews, making this technician spotlight well overdue.

Our customers tell us that Jesse is passionate, professional, and efficient. We think he is all of that and more! One customer said he is a lifesaver and another said Jesse will be his go-to mobile mechanic from now on. If you want to receive a more enjoyable auto repair or maintenance service, book an appointment with us and Jesse will work with you one-on-one to get you back on the road in the best way possible.

Jesse services any of Wrench's customers in the Dallas Metropolitan area. If you live downtown or in any of the surrounding cities and neighborhoods like Fort Worth, Arlington, or Plano, book an appointment with us! We will assign a mobile technician, like Jesse, to you so you can get back on the road very soon. We can come to your home or office in Dallas, Texas so you can spend your time more efficiently.

Wrench also offers our mobile automotive services in other areas such as St. Louis, Birmingham, Nashville, and more! Click here and enter your zip code to see if Wrench is near you!

With 18 years of experience in the automotive industry, Jesse has plenty of service call stories. His most memorable story was when he arrived at a customer's house a few minutes early and they handed him the car keys and said, "good luck!" Turns out they had their car checked out by 5 other mechanics before him and nobody could figure out what was wrong. Jesse found the problem and had the car up and running within 20 minutes! "Knowledge takes you far," Jesse says.

A lot of people struggle to find their passions in life, but not Jesse! When it comes to figuring out what he wanted to do as a career, it was an easy decision to become a mobile mechanic. Working with cars has always been a passion of his and he comes from a family of mechanics. When we asked him how he became interested in the automotive industry, he just replied, "It's in my blood!" Through years of working in the industry, Jesse W has enjoyed his job and never thought twice about joining the Wrench team.

His favorite part about working with Wrench is that he is his own boss. "Wrench gives me the freedom to create a relationship with customers and that really helps foster trust," says Jesse.

If you are interested in joining the Wrench team, click here and see what roles we are hiring. We are always looking for dedicated, experienced mobile mechanics in our 35+ markets across the US. If you don't find what you are looking for, don't hesitate to send us an email or DM us on social media. We will be more than happy to review your resume and chat about job opportunities within Wrench!

If Jesse could give Wrench customers one piece of advice when it comes to car care, he would tell them to have their car checked out by a tech every one or two months. If you aren't car savvy, you might not know what to look for. This could result in you missing a pretty big issue. Just to be on the cautious side, have a friend who knows a lot about cars check it out, or simply ask a Wrench tech like Jesse to do it for you!

If you have a problem with your car, turn to Wrench! Whether you have noticed strange sounds or smells, or your car won't even start, Wrench is here to help. You can book a diagnostic appointment online and we will send a technician to your location. Our technician will chat with you about the symptoms and inspect your car so we can get the problem resolved promptly.

How To Book An Appointment With Wrench

If you are hoping to book an appointment with one of our technicians like Jesse W, visit the homepage of our website, download our mobile app, or reach out to our service representative through phone call or email. We will work with you individually to make sure you get the service you need.

When you go to book an appointment with us, you should expect to provide a little bit of background information about your vehicle and its needs. If you have an account with us already, you will be able to sign in and most of the information will be saved in our system.

Regardless of whether you have an account with us or not, we will need to know what kind of vehicle you have. This means we will need to color, year, make, and model of your vehicle as well as the VIN and license plate number. We will use this information to ensure that we bring the correct parts to your appointment. We will also assign a mobile mechanic to your service that has experience working with your type of vehicle. This is especially important for those who need a repair on a classic or exotic vehicle. Here at Wrench, we offer our convenient auto repair service on all kinds of vehicles from Mazdas to Ferraris!

Then we will need to know what service your vehicle needs. If you have a particular service in mind because you know what parts are broken or you need routine maintenance services like an oil change or tire rotation, you can request services directly. If you are unsure what service your car needs but you have been experiencing symptoms of an issue or breakdown, you can also book a diagnostic appointment. For that service, our mobile mechanic will come to your location and figure out what needs to be done to get your car back on the road.

Once we have all the information we need, we will calculate an affordable auto repair just for you. This auto repair quote will include both a time and cost estimate so you can plan accordingly. We will show you the cost breakdown so you can know exactly how much you will be spending. And the best part - you won't have to pay hidden fees! We want to form a relationship with our customers and the first thing we need to do is be upfront and honest.

After you have had a chance to look over our quote, you will pick a date, time, and location for your services. You can choose wherever works best for you, all we ask is that you ensure the service site is safe and relatively flat before confirming. Our mobile mechanics are only able to perform our services in areas that are flat and safe because we want to be able to give your car the most efficient repairs possible. To learn more about our service site requirements, click here!

Then we will officially schedule your appointment and we will send you an email to confirm it. You will look it over, then sit back and relax because we will take care of the rest.

Book an appointment with us today!