It's no secret that we have the best automotive technicians, otherwise known as mobile mechanics, in the whole country. Just look at our customer reviews to see for yourself! To give our technicians the recognition they deserve, we are choosing one exceptional technician each week to be put in the spotlight. Check out our blog or follow us on Facebook to learn about our fantastic technicians!
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This week we are highlighting our technician, Lamar W!
His customers go out of their way to tell us how awesome he is. Some say he is the three P's - Personable, professional, and polite, and we couldn't agree more! One customer even said he fell on the floor in shock after the service was over because Lamar finished so quickly. When you are a skilled technician, you can find and resolve issues in no time.
Lamar is currently working in the Atlanta metropolitan area, so if you live in or around Atlanta, Georgia, book an appointment with Wrench today! If you are lucky enough to get an appointment with Lamar, you will be able to have your car repaired or maintained at your home, office, or any other preferable location near Atlanta. We are able to come to many of the surrounding cities and neighborhoods such as South Fulton, Sandy Springs, Rosewell, Johns Creek, Alpharetta, and more!
Wrench has markets all over the country. We have technicians in St. Louis, Nashville, Raleigh, and more. If you don't live in Atlanta, Georgia, and still want a mobile auto repair or maintenance appointment with us, click here and provide us with your zip code and we will see if we have technicians near you.
With a whole 35 years of experience in the automotive industry, Lamar has learned a lot. He has excelled in the art of auto repair and has plenty of knowledge to share about car care. Many customers applaud Lamar for his knowledge and ability to clearly explain automotive issues to those who don't have any experience in the field.
35 years is a long time! We asked Lamar how he became interested in the automotive industry and he said he has always had the desire to fix things. As he was growing up, he loved fixing anything he could and discovered that he was a natural at identifying problems. Once he was introduced to cars, it became obvious to him that this was going to be his path. We are certainly glad he choose to work in the automotive industry because he is a fantastic technician and brings peace of mind to many Wrench customers every day.
If Lamar could give our customers one piece of advice, he would tell them to trust us. Here at Wrench, we are here to help you. That's our only goal, our only intention. We were founded to bring simplicity, transparency, and convenience to the general auto repair experience. To us, car maintenance or auto repair services doesn't need to feel like the end of the world. We have hundreds of ASE-certified mobile technicians all over the country, just like Lamar, that will get you back on the road.
"We are here because we care." -Lamar W
Wrench is different than other auto repair companies both as a customer and as a mechanic. In his three years at Wrench so far, Lamar's favorite part about working with us is the freedom and independence he has to do his own work. He is happy that he doesn't have to experience micromanaging like a lot of mechanics have to deal with. It allows him to dive headfirst into every service and do his absolute best without feeling suffocated.
Wrench believes in giving our technicians the freedom they need to do their best work. We have a very long and intensive hiring process in place so we can be confident in our technician's character. Therefore, there is no reason for us to hold their hands every step of the way. We are here to bridge the gap between car owners and great mechanics. When you have the right technicians, there is no need to micro-manage.
And the best part? Wrench is hiring! If you are interested in joining our team like Lamar, click here and see what positions we are looking to fill.
How To Book An Appointment With Our Mobile Technicians
If you want to book an appointment with Lamar W or one of our other great automotive technicians, go to the homepage of our website, download our mobile app, reach out through phone or email, or click the button at the bottom of the screen! There are so many ways to book an appointment, so pick the method that works best for you.
No matter how you book your appointment, we will need to gather some information about your vehicle and its needs so we can prepare for your services.
The first thing we will need to know is what kind of vehicle needs an auto repair or maintenance service. You will be expected to give us the color, year, make, and model as well as the VIN and license plate number. This information will help us determine what parts your car needs and we will make sure to match you up with a mechanic that has experience with your specific make and model.
Once we know what kind of car you have, we will need to know what is wrong with it. If you know what parts are broken and what services are needed, you can book an appointment for whatever service you want. If you are simply noticing issues with your vehicle and need a mechanic to inspect your vehicle to find the issue, then you can request a diagnostic appointment. We also offer other services such as roadside assistance for those who are dealing with a breakdown while out and about.
We provide hundreds of convenient auto repair and maintenance services from routine oil changes to more complex catalytic converter replacements. Just let us know what you need and we will send a skilled mobile mechanic your way!
After we have received the information we need, we will calculate an accurate and honest auto repair quote. We will send you our quote right away so you can look it over and get a good idea of how long our services will take and how much they will cost. In order to build a relationship with our customers, we are committed to transparency. This means you won't have to worry about paying hidden fees!
When you look over your quote from us, you will be able to chat with our customer service representative if you have any questions or concerns relating to your service or auto repair quote. Then you will be able to confirm our quote and schedule your appointment for a date, time, and location that works best for you. All we ask is that you choose a location that is safe and relatively flat.
Then we will send you an email confirming your appointment. We encourage all of our customers to look over this email just to make sure that everyone is on the same page. Once you have looked it over, you will be able to sit back and relax knowing that our mobile mechanics will take good care of you and your car.
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