Technician Spotlight - Shaun F.

Car maintenance and repairs can be overwhelming. Planning a time to take your car to the shop, how you will get home or if you will waste hours sitting in the shop waiting for your vehicle is a thing of the past. With Wrench, mobile car servicing is easily accessible at the time, date, and location of your choosing! With hundreds of ASE-certified mobile auto technicians, Wrench has made it easier than ever to get your car serviced. Since 2016, Wrench has advanced the car servicing industry, so our clients no longer have to stress over maintenance and repairs! With hundreds of markets all across the country, our mobile mechanics provide exceptional service. We have proudly become the preferred mobile auto servicing company for thousands of homes in the United States.

With our quick expansion and wide range of markets, we like to take the time each week to acknowledge our technicians. Our technicians help make our service unforgettable with one-of-a-kind customer service and professionalism. This week that technician is Shaun F. Shaun is one of our outstanding technicians that services the Phoenix, Arizona market.

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In this blog, you'll have the opportunity to learn more about Shaun, the work he does, and what makes him an exceptional part of the Wrench team. The customers that have been lucky enough to have had the chance to have Shaun service their car had a lot of glowing reviews, so we thought it was about time to share some more about this great technician!

Shaun is part of our team in Phoenix, Arizona. If you or someone you know is looking to get car repair and maintenance in the Phoenix area, then you may be lucky enough to get an appointment with Shaun.

All of our mobile technicians in Phoenix can service your vehicle at the date, time, and location of your choice. Whether that's at home, so you have the time to relax, or at your office to accomplish an entirely uninterrupted day, Wrench technicians are ready to fit into your schedule. The only thing that we ask when you choose the location for your service is that the area you choose is safe and flat so that our technicians can complete the service efficiently. Beyond that, the possibilities are endless to make your life just a little bit simpler.

Shaun is one of the many wonderful technicians that Wrench has to offer. He began working as an automotive technician in 2011 and has since become ASE-certified and takes pride in his work. Before joining Wrench, Shaun attended college for a GM ASEP Program. After this, he worked at a GM dealership and other independent companies. He finally joined the Wrench team, and we could not be happier. He has been a part of our team for 2 and a half years!

"I've always tinkered with cars. My father has been selling cars for over 40 years. I was tired of working jobs that did not fulfill my interests. I made a decision to choose a career and automotive was it." - Shaun F.

He is an excellent example of Wrench's technicians as he continuously proves that he values his relationships with customers and works to solve any customer concerns. Shaun is timely and professional within all of his services and friendly. He takes the time to explain the problem and how it needs to be fixed, often taking photos to show customers and keep them informed.

A lot of mobile technicians have interesting stories from being on the road so often - Shaun is no exception! When we asked him if he had a memorable service call story to share, this is what he said:

"I was going out to a call where a lady had recently had a transmission mount replaced by a local mechanic. After he replaced the mount the vehicle would not start. He couldn't figure out why and left the vehicle. He also stoped answering her calls. It was her only car and she was on the verge of loosing her job because she was having troubles getting her 3 kids where they needed to be. She tried using a mobile mechanic company but they canceled on her twice. When I arrived to her she was so surprised I actually showed up. The cause of the no start was a simple blown fuse. When the mechanic replaced the mount the grounded the positive cable to the frame, blowing the main power fuse. 20 dollars and a 50 Amp fuse and the vehicle started up just fine. She was so amazed and frustrated that that's all it was. Needless to say she was very happy when I left. That's what makes this such a enjoyable career." - Shaun F.

Words From Shaun's Customers

But don't just take our word for how great Shaun is! So many customers had glowing reviews and feedback from their experiences with Shaun, and we want to highlight a few.

"Shaun was awesome. He called to see if he could arrive early and called again when he arrived (I was busy with my grandson and three dogs). He investigated my Jeep, did what he needed to do, and tested to ensure the problem didn't return. Extremely helpful and, in my opinion, very knowledgeable. Hope he's available if I ever have future problems with the Jeep or any other vehicle."-Rick S.

"Shaun was very friendly, knowledgeable & professional. He described the trouble with my car using words I understood. He even sketched out where the possible trouble was. He's a great asset to the company."-Monica G

"Wow! He arrived on time, and the work was done professionally and so quickly! He even took the time to explain what happened and why it happened. So thankful to have Shaun perform the work on my car - thank you!" Shannon P

"Excellent communication before and after. A very detailed report. Shaun called me once the inspection was done to describe what he saw. He took lots of good pictures and did a very thorough job. Best inspection report I've ever had done."-Ajit K

"Shaun was an amazing mechanic! He provided excellent customer service by showing up early, reviewing the repair action, swiftly repairing the vehicle, and taking the time to explain the repair and how to verify that the new part was doing what it was supposed to do. I would recommend his service to everyone! Thanks, Shaun!" Marisol G

These are just a few examples of the glowing words that customers have to say about Shaun and his work. Shaun's commitment to customer service, communication, and professionalism are just a few of the things that make him an invaluable asset to the Wrench team.

"Being a mobile mechanic is the most intense and rewarding way to be a mechanic to me so far." - Shaun F.

If Shaun had to give our customers one piece of auto-related advice, it would be to always be on top of your oil changes! "Get oil changes to prevent engine oil slug AND to having someone routinely looking over the vehicle. If you feel something is off about your vehicle, have a tech look at."

How to Book an Appointment

Booking an appointment with Wrench is easier than ever. Our online booking service is user-friendly and provides an automated quote.

To start, click the button at the top or bottom of this page. You will then be asked to enter the year, make, and model of your vehicle or the VIN of your car. After this information has been entered, you will be directed to a page with the services offered. Once you have chosen the work you need to do, an automated quote will appear. This quote comes with parts and labor breakdown, so you know what you're paying for. At this point, you will be asked to choose the date, time, and location for your servicing.

After all of this, your set! Wrench is proud to offer affordable and competitive prices. In addition, you will not be charged until the service is completed to guarantee a quality service. So get started today with Wrench!